STORE POLICY
Customer Care
At HoodieUncle, we believe great customer service is just as important as great products. Our goal is to provide a smooth shopping experience from the moment you place your order to the day it arrives at your door. We are committed to responding to questions, resolving concerns, and assisting customers with professionalism, transparency, and respect.
If you have questions about an order, shipping, product information, sizing, or any other aspect of your shopping experience, we encourage you to contact us. We strive to respond to all customer inquiries as quickly as possible and will work diligently to provide accurate and helpful solutions.
To help us assist you efficiently, please include your order number and any relevant details when contacting us about an existing order. This allows us to review your request and provide the most effective support.
Customer satisfaction is important to us, and we are always looking for ways to improve. Feedback, suggestions, and questions are welcome and help us continue delivering the quality experience our customers deserve.
For all customer service inquiries, please contact us at:
Email: contact@hoodieuncle.com
Instagram: @HoodieUncle
Thank you for choosing HoodieUncle. We appreciate your support and look forward to serving you.
Privacy & Safety
At HoodieUncle, we respect your privacy and are committed to protecting your personal information. Any information you provide while using our website is handled with care and used only as necessary to process orders, provide customer support, and improve your shopping experience.
When you place an order, we may collect information such as your name, email address, shipping address, and payment details. This information is used solely for order fulfillment, customer communication, and related business operations. We do not sell, rent, or trade your personal information to third parties.
All payments made through our website are processed by trusted third-party payment providers. HoodieUncle does not store or have direct access to your complete payment card information. Payment processors use industry-standard security measures to help protect your financial information during transactions.
To fulfill and deliver orders, certain information may be shared with trusted service providers, including payment processors, website hosting providers, and order fulfillment partners. These providers only receive the information necessary to perform their services and are expected to maintain appropriate security and privacy standards.
After placing an order, we may contact you regarding order confirmations, shipping updates, customer service requests, or issues related to your purchase. We may also send promotional communications if you have chosen to receive them. You may unsubscribe from marketing emails at any time.
Our website may use cookies and similar technologies to improve site functionality, analyze website performance, and enhance the user experience. These technologies help us understand how visitors interact with our website and allow certain features to function properly.
While we take reasonable measures to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure. We continually strive to maintain appropriate safeguards to protect customer data from unauthorized access, disclosure, or misuse.
By using our website, you agree to the collection and use of information as described in this policy. If you have any questions regarding privacy, security, or the handling of your personal information, please contact us at contact@hoodieuncle.com.
Your trust is important to us, and we are committed to maintaining a safe and secure shopping experience for every customer.
Wholesale Inquiries
Thank you for your interest in carrying HoodieUncle products. We are always open to exploring partnerships with retailers, boutiques, online stores, churches, organizations, and other businesses that align with our brand and values.
Wholesale opportunities may be available for select products and order quantities. Whether you are interested in stocking HoodieUncle apparel, offering products through your retail store, or discussing a larger partnership, we would be happy to learn more about your business and explore potential opportunities together.
When contacting us regarding wholesale inquiries, please include information about your business, where you sell your products, your estimated order volume, and any specific products you are interested in. Providing these details helps us review your request and respond more efficiently.
All wholesale partnerships are reviewed individually, and pricing, product availability, minimum order quantities, and fulfillment options may vary depending on the nature of the partnership.
To discuss wholesale opportunities, please contact us at:
Email: contact@hoodieuncle.com
We appreciate your interest in HoodieUncle and look forward to hearing how we can work together.
Payment Methods
• Credit / Debit Cards
• PAYPAL
• Offline Payments